As a Swiss company, Insensation remains on the forefront of technology to support our clients. After our Estimates are approved, we implement a 48-hour process to get all door orders into production. Staircases require a bit longer, as we provide 2D and 3D models for each staircase.
Once an order is ready for shipment, Insensation provides our clients with REAL TIME TRACKING as pictured below. All freight information as well as the global positioning of the freight is pictured in a system which can be queried at any time by our clients. The tracking is currently available for ocean freight from Europe to North America, as well as door hardware shipments from Europe to North America.
Real-Time-Tracking is just another part of our Best-In-Class service for architects and contractors who rely on Insensation’s quality products.
Insensation is based in North America in New York, NY and in Europe in Basel, Switzerland. We deliver worldwide.